Ferry changes and cancellations
Regarding changes and cancellations, our customer-friendly cancellation policy applies: Up to 1 day before departure you may cancel or change your booking for free if it's a Cat Rose booking. For Cat Cocos bookings, it's 3 work days before departure.
Kindly check our FAQs and our terms and conditions for details.
Please book your ferries only if you are 100 % SURE that you can and will travel.
Latest News
- Ferry timetable for the 2nd part of 2024 is out!13/04/2024 - 11:21
- Spring season: Many ferries fully booked!26/02/2024 - 12:11
- Morning ferry and traffic26/02/2024 - 09:34
- Port fee re-intruduced10/11/2023 - 11:46
FLIGHT DELAYS
Since some of the airlines flying to the Seychelles are experiencing delays and flight cancellations, here is our reminder: If your arriving flight to the Seychelles is late, you must inform us well in advance of the ferry departure! Otherwise your ferry ticket will be lost. Please see details in our FAQs or in our terms and conditions.
Our support hotlines:
Seychelles: (+248) 25 25 250
Monday-Saturday: 12pm to 9pm
Sunday: Closed
Germany: +49-(0)89-420 95 4205
Monday-Sunday: 9am to 6pm
Austria: +43-(0)720-51 21 29
Monday-Sunday: 9am to 6pm
USA: +1-631-2143898
Monday-Sunday: 3am to 12am (EST) / 12pm to 9am (PDT)
All timings are local time!
Monday-Saturday: 12pm to 9pm
Sunday: Closed
Germany: +49-(0)89-420 95 4205
Monday-Sunday: 9am to 6pm
Austria: +43-(0)720-51 21 29
Monday-Sunday: 9am to 6pm
USA: +1-631-2143898
Monday-Sunday: 3am to 12am (EST) / 12pm to 9am (PDT)
All timings are local time!
Updated travel lookout
Seychelles lighten entry requirements
The Seychelles have announced revised travel regulations, which will make the island destination more accessible.
Non-vaccinated visitors from Category 1 countries still need to submit a negative PCR test certificate obtained less than 72 hours prior to travel to Seychelles. Visitors from Category 2 countries are required to submit a test no less than 48 hours prior to travel.
FEBRUARY 2021:
Seychelles’ borders are open to all travellers – from any country – that have received both doses of the covid-19 vaccine. Travellers will need to submit proof that they have received the second dose no less than two weeks prior to travel, together with a negative PCR test taken no more than 72 hours before travelling.
MID-MARCH 2021:
A campaign by the Seychelles Ministry of Health to immunise 70% of Seychelles’ adult population is well underway. This target is expected to be reached by mid-March, when it is announced that the Seychelles plan to open its borders to travellers from all countries. All travellers, irrespective of their vaccination-status, will be required to submit a negative PCR test taken no more than 72 hours prior to travel.
Strict health and safety measures, such as diligent sanitisation, social distancing and wearing a mask will still be in place.
For details please consult https://advisory.seychelles.travel/
Updated travel procedure
Revised Conditions of Entry and Stay for Persons coming to Seychelles:
• Pre-travel requirements for visitors coming from Category 1 and Category 2 countries remains the same – time-bound negative pre-travel PCR test (sampled <48h from departure time for Category 2 arrivals, and <72h for Category 1 arrivals) and relevant health declarations.
• All new arrivals must be transferred to hotels directly by certified transports.
• Both Category 1 and Category 2 visitors must remain Hotel-bound for first 10 nights from entry (except to attend regional testing centre for day 6 test). No transfers to other hotels/resorts will be allowed until completion of 10 days.
• Visitors in the country from earlier, but within 10 nights of entry, will be switched to new conditions, counting the days from their original date of arrival (i.e. a visitor who arrived 5 days ago, can move after another 5 days of stay).
• PCR test after 5th night of stay (+/- one day) – a negative result does NOT change conditions of stay until after 10 nights. After 10th night, movement is allowed outside the hotel premises; further PCR test is not mandated (unless ill or required for travel).
• Excursions/trips can be organized by/through certified operators for only 1 family unit at a time. Maximum 6 in one group.
• There is no minimum length of stay, as such:
o Where departure is before completion 5 nights, the surveillance PCR is exempt.
o Where departure from Seychelles is before 10 nights of stay and guests need exit PCR test, they can be taken by certified transports to regional testing venues to undergo tests and await result in their hotel. On the day of departure they should transfer to the airport through certified transports.
o And where these guests do not need exit PCR test, they can be taken directly to the airport for departure by certified tourism transports.
• Gyms, spas, saunas, and common swimming pools must remain closed.
• Tourists who are having symptoms must consult their hotel/resort nurse/doctor/COVID-19 focal person, and subsequently plan further evaluation and/or testing under guidance of surveillance/ public health team. Testing of symptomatic individuals must preferably be done at fever clinics.
Schedule for January 2021
The January ferry schedules are here, valid until 31 Jan 2021.
Click here for an overview of all Cat Cocos and Cat Rose schedules: Schedule until 31 January 2021
For more latest news please scroll down.