Data protection:

We take the protection of your personal data and thus your privacy very seriously.
Behind SeyFerry, there is no AI, but real people who loathe spam and carefree handling of personal data as much as you do.

Under EU law, you have the right to free information about your stored data and, if necessary, the right to have the data corrected, blocked or deleted.

SeyFerry, as the responsible operator of this website, informs you herewith which data we store, how we use it and what it means for you if you use our personalized services. In principle, we only collect, process and use as little personal data as necessary.
Under no circumstances will personal data be rented or sold to third parties for advertising purposes. Without the express consent of the visitor, no personal data will be used for advertising or marketing purposes. In individual cases where an obvious error has occurred that needs to be rectified in connection with a booking, we use your email address to contact you. The regulations on data protection in accordance with the requirements of the EU General Data Protection Regulation (GDPR) and the Telemedia Act (TMG) are of course observed.

Access to personal data at SeyFerry is only available to those who need this data to perform their tasks, who are informed about the statutory provisions on data protection and who, in accordance with the applicable statutory provisions in accordance with Art. 5 of the EU General Data Protection Regulation (GDPR) have committed to comply with them. The collection, processing, use and transmission of the personal data collected is carried out in accordance with Art.6 Paragraph 1 EU GDPR, only to the extent necessary for the implementation of a contractual relationship between SeyFerry as the responsible body and the visitor as the person concerned.

Changes in purpose of processing and data use.

As the technical progress and organizational changes in the processing methods used can change / develop further, we reserve the right to further develop data protection declaration in accordance with the new technical framework. We therefore ask you to check our privacy policy from time to time. If you do not agree with the further developments that occur in the course of time, you may request a deletion of your personal data.

Anonymous data collection

In principle, you may visit the website without telling us who you are. However, we still may know the name of your Internet service provider, the website from which you are visiting us and the websites that you are visiting. This information is analyzed for statistical purposes. As an individual user, you remain anonymous.

What is personal data?

Personal data is descriptive information that characterizes your personal and factual circumstances. Examples include: Postal and email address, date of birth, telephone number, booking details or your credit card or bank details.

What information do we collect and for what purpose?

When you access our website, data that could enable identification (e.g. IP address) and other information such as the date, time, browser and page accessed are stored. This data is necessary for the provision of the services you have requested. This data is not evaluated, except for statistical purposes and to optimize our website in anonymised form.
In principle, you can visit our website without revealing your identity and view our offers. However, if you would like to book a service, it is necessary to provide the data that is absolutely necessary for the booking or booking request and the data requested in addition. By providing the data, you consent to their processing and storage. We assure you that your data will be treated confidentially in accordance with data protection regulations. We only save and process the data to the extent and as long as the respective purpose requires it, e.g. to process your request or to make your booking.

Collection and processing of personal data
Personal data is only collected if you provide it to us of your own accord, for example for newsletter registration. The responsible body adheres to the requirements of Art 5 and 6 EU GDPR. As part of the personalized services of the responsible body, yours registration data subject to your consent for the purpose of sending our newsletters, or for the needs-based design of the electronic services offered processed. You have the option of storing your personal data at any time disagree.
Please send an e-mail to feedback@seyferry.com with the subject “Discharge databases”. The processing and use of your personal data will be carried out in accordance with the requirements of the BDSG or, as of May 25, 2018, the EU GDPR.

Use and disclosure of personal data
The personal data collected on the website of the responsible body will only be used to process the contract and process your inquiries without your consent.
We therefore provide your personal information to process the travel contracts we broker Data to the respective contractual partner / service provider. Should data to service providers
passed on by SeyFerry, these are in addition to the mandatory ones legal regulations to contractual requirements of SeyFerry regarding data protection bound. In addition, your data is used for advertising purposes and Market research by the responsible body only if you have given your prior consent to have. Collection or transmission of personal data to government institutions
and authorities only take place within the framework of mandatory legal regulations. Otherwise, none Passing on to other third parties instead. You can of course give your consent
Revoke at any time with future effect.

Export and processing of data in countries outside the European Economic Area
We have to transmit personal data to the service providers on site that are directly related to your booked service. We limit ourselves to the data that are necessary for the provision of the services. If you are logged in to Facebook or have a Twitter account, personal data may be exported to the United States. We have no influence on that. However, there is no transfer of personal data to Google as part of the use of analysis programs, since your IP address is only transmitted anonymously. The service providers engaged by SeyFerry are based and operate their IT infrastructure both within the EEA and in the Seychelles. This also applies to any use of cloud-based services. There are contracts with the service providers that comply with the data protection and data security requirements of the European Data Protection Directive (95/46 / EG) and German data protection law as well as the EU GDPR. Even if external service providers are involved, SeyFerry remains the body responsible for processing.

What security standards do we use?
The transfer of sensitive, personal data between your computer and our servers or the servers of our partners and service providers is over when booking and paying encrypts the SSL (Secure Socket Layer) process. Therefore, third parties do not have any possibility to read your data during the transmission. In addition, for secure transmission between your computer and our servers, there is also access to our servers by third parties protected by various security mechanisms.

 

Use of cookies
We use so-called “cookies” to ensure the online experience and online time of our customers individually design and optimize. A cookie is a text file that is either temporary stored in the computer’s working memory (“session cookie”) or saved on the hard disk (“permanent” cookie). Cookies contain e.g. information on the previous accesses of the users on the corresponding server or information about which offers so far were called. Cookies are not used to run programs or viruses on your computer. Rather, the main purpose of cookies is to
provide the customer
a tailored service and to make the use of the website as comfortable as possible. We use session cookies as well as permanent cookies.
Session cookiesThe responsible body mainly uses “session cookies” which are not saved on the customer’s hard drive and which are deleted when the browser is exited. Session cookies are used for login authentication and for load balancing (balancing the system load).

Persistent cookies

In addition, the responsible body uses “permanent cookies” in order to save the personal usage settings that a customer enters when using the services of the responsible body and thus to be able to personalize and improve the service. The permanent cookies ensure that the customer will find his personal settings when he visits the website of the responsible body again.
In addition, the service providers that the responsible body has commissioned to analyze user behavior use permanent cookies in order to be able to recognize returning users. These services only save the data transmitted by the cookie anonymously. An assignment to the customer’s IP address is not reserved.

Avoiding cookies

The visitor has the option to refuse the setting of cookies at any time. This is usually done by choosing the appropriate option in the browser settings or by using additional programs. More information can be found in the help function of the customer’s browser. If the customer decides to deactivate cookies, this can reduce the scope of the service and have a negative impact on the use of the services of those responsible.

Use of analysis programs

The responsible body carries out or has carried out analyzes of the behavior of its customers when using its service. For this purpose, anonymized or pseudonymized usage profiles are created. The creation of the usage profiles is for the sole purpose of constantly improving the service of the responsible body. As part of the web analysis, SeyFerry also uses Google Analytics, a web analysis service from Google Inc. (“Google”), which uses Google Analytics with the extension “anonymizeIp ()”. As a result, the IP addresses are only processed in abbreviated form in order to exclude a direct personal reference. The data collection and storage taking place in this context can be objected to at any time with future effect. Please contact Google directly about this. Google instructs its users, such as SeyFerry, to use the following instruction in its data protection declaration.

We comply with this request by reproducing the following text:

Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google link your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. ”

Use of the websites

The use of our website is only permitted for your personal, non-commercial purposes and is only used to book trips in compliance with the terms and conditions for travel agencies and the applicable legal provisions.

You are also not permitted to resell, mediate or otherwise pass on the services obtained via our website to third parties for a fee. Bookings via our website are reserved for people who have reached the age of 18 and are therefore fully legally competent. If a booking for one or more minors traveling alone is desired, please contact us personally using the contact form. The information you provide about the person booking and the travel participants must be truthful. It is not permitted to use our website for speculative purposes and / or to make false or fraudulent bookings. Likewise, use must not be made in such a way that the protection of other people is violated. Any kind of threats, coercion and defamation as well as the transmission of racist, pornographic or other illegal content are expressly prohibited.

External links

For your information you will find on our website u. U. Links that refer to third party sites. If this is not clearly recognizable, we would like to point out that it is an external link. The responsible body has no influence on the content and design of these pages from other providers. The guarantees of this data protection declaration therefore do not apply to external providers.

Copyright and trademarks

SeyFerry is the owner of the copyright and all other property rights on the website, unless the ownership of a third party is specially marked. The designation “SeyFerry” and all brands, logos and graphics as well as other signs and works on the website are protected. The user of the website does not receive any rights to use these brands and / or other symbols.

Facebook and other social plug-ins

Social plugins from Facebook, Google+ and Twitter are used at www.seyferry.com to make the online shop more personal. For this we use, among other things, the “LIKE” button (also known as the “Like” button), which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook” ). The plugins are marked with a Facebook logo. When the customer calls up a SeyFerry website that contains such a plug-in, the customer’s browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted from Facebook directly to the customer’s browser, which integrates it into the website. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as related rights and setting options of the visitor to protect his privacy can be found in Facebook’s data protection information. By integrating the plugins, Facebook receives the information that the customer has accessed the corresponding page of the SeyFerry website. If the customer is logged into Facebook, Facebook can assign the customer’s visit to his Facebook account. If the customer interacts with the plugins, for example by clicking the “Like” button or submitting a comment, the corresponding information is transmitted from the customer’s browser directly to Facebook and stored there.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as related rights and setting options of the customer to protect his privacy can be found in Facebook’s data protection information. Facebook and other so-called social media provide detailed information on the scope, type, purpose and processing of your data in their data protection information. Here you will also find further information on your rights and setting options to protect your privacy. If the customer does not want Facebook to collect data in the manner described above, the customer must log out of Facebook before visiting the website of the responsible party.

Order data processing in accordance with Art.28 GDPR

If third parties, i.e. external companies, provide data processing services for SeyFerry (order data processing according to Art. 28 EU GDPR), we have contractually obliged them to comply with our data protection regulations and to provide evidence of the technical and organizational measures provided for data security. The external service providers are monitored by our data protection officer with regard to compliance with these provisions. The data processed by the service provider is not used for its own purposes. SeyFerry remains the responsible body.

Withdrawal and right of inspection:
You are entitled, on request and free of charge, to receive information about the data you have saved. You also have the right to have your data corrected, deleted or blocked. Deletion may conflict with legal regulations, in particular with regard to data for accounting and accounting purposes. You can also object to the storage of your personal data at any time. The data will be deleted immediately, unless and for as long as storage is not necessary for the aforementioned reasons. Send inquiries for information as well as requests for deletion and correction of your data and also suggestions at any time by letter or email to the following address: privacy@seyferry.com

 

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