Ferry changes and cancellations
Regarding changes and cancellations, our customer-friendly cancellation policy applies: Up to 1 day before departure you may cancel or change your booking for free if it's a Cat Rose booking. For Cat Cocos bookings, it's 3 work days before departure.
Kindly check our FAQs and our terms and conditions for details.
Please book your ferries only if you are 100 % SURE that you can and will travel.
Latest News
- Early 2025: Many ferries fully booked!12/04/2025 - 07:39
- Subscribe to our 2026 timetable newsletter08/01/2025 - 11:49
- Ferry timetable for 2025 is published!21/10/2024 - 08:43
- Festival Kreol 2024: Many locals filling ferry seats!06/09/2024 - 20:07
FLIGHT DELAYS
Since some of the airlines flying to the Seychelles are experiencing delays and flight cancellations, here is our reminder: If your arriving flight to the Seychelles is late, you must inform us well in advance of the ferry departure! Otherwise your ferry ticket will be lost. Please see details in our FAQs or in our terms and conditions.
Our support hotlines:
Seychelles: (+248) 25 25 250
Monday-Saturday: 12pm to 9pm
Sunday: Closed
Germany: +49-(0)89-420 95 4205
Monday-Sunday: 9am to 6pm
Austria: +43-(0)720-51 21 29
Monday-Sunday: 9am to 6pm
USA: +1-631-2143898
Monday-Sunday: 3am to 12am (EST) / 12pm to 9am (PDT)
All timings are local time!
Monday-Saturday: 12pm to 9pm
Sunday: Closed
Germany: +49-(0)89-420 95 4205
Monday-Sunday: 9am to 6pm
Austria: +43-(0)720-51 21 29
Monday-Sunday: 9am to 6pm
USA: +1-631-2143898
Monday-Sunday: 3am to 12am (EST) / 12pm to 9am (PDT)
All timings are local time!
Morning ferry and traffic
Especially if you have booked the morning ferry, please set off from your accommodation to the ferry jetty in good time.
The heavy rush hour traffic in the morning with traffic jams must be taken into consideration!
Yes, we know: it’s not fun to get up early when you’re on holiday, but please start on time and better enjoy your coffee at the harbour than miss your ferry. Thank you!
New port fee introduced
For departures from 1st September 2023, the Seychelles Ports Authority will apply an embarkation fee (port fee) for all adult passengers.
Children aged 0-12 years are exempted from the port fee.
This port fee will be charged at a rate of 2 EUR or 25 SCR (Seychelles Rupies), per trip.
Clients with a through ticket Mahe/La Digue or vice versa will still pay Euro 2 per adult.
From 01 September onwards, the port fee will automatically be applied to all Cat Cocos bookings.
For Cat Rose bookings (Praslin – La Digue), the port charge will be paid on site in Seychelles Rupies (25 SCR) or 2 Euro per adult. Payment in Euro coins will not be accepted.
We of SeyFerry are far from happy about this decision of the Seychelles Ports Authority and the Government of Seychelles and especially about the introduction of this new tax at such short notice. However, we have to comply with the decision as the Seychelles Parliament has passed the relevant legislation.
Scam-warning of ferryseychelles.com
A new website has surfaced and it is obviously a scam. The website ferryseychelles.com has no business relationship with the ferry companies in Seychelles!
Warnings have been posted on Facebook pages of the ferry companies. Printouts of the warning have also been posted on the doors of the ferry offices in the Seychelles.
We at SeyFerry have nothing to do with ferryseychelles.com, nor is it clear who is behind this ominous site. There is – unsurprisingly – no imprint.
Please avoid this website and only book with trustworthy websites like this one (seychelles-ferry.com) where you can immediately see who you are dealing with on the contact page.